Ask The Plans - AI Project Expert for Residential Builders

Overview

At AskThePlans, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data. We're builders too – we know your project details are sensitive, and we treat them that way.

Information We Collect

Account Information: Name, email address, phone number, and company details when you sign up.
Project Data: Messages, files, photos, and documents you share within the app.
Usage Data: How you use the app to help us improve the experience.
Device Information: Device type, operating system, and app version for troubleshooting.

How We Use Your Information

To provide and maintain the AskThePlans service
To send you important updates about your account
To improve our app based on how it's used
To provide customer support when you need help
To detect and prevent fraud or abuse

Data Security

We use industry-standard encryption to protect your data in transit and at rest. Your messages and files are stored securely on Australian servers. We regularly audit our security practices and update them as needed.

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and associated data
Opt out of marketing communications

Contact Us